AI chatbots that qualify leads, not just answer questions.
We build production AI assistants grounded in your real data — deployed on WhatsApp or your website, with intent scoring, persistent memory, and a choice of cloud or fully on-premise models depending on how sensitive your data is.
Discuss an AI ProjectBuilt for production, not for a demo.
A chatbot that impresses in a demo and embarrasses you in front of a customer is worse than no chatbot. These are the things that separate the two.
WhatsApp Business Integration
Bots that live where your customers already are. Full conversation flow through the WhatsApp Business API via Twilio — onboarding, enquiry handling, and follow-up, without asking anyone to install anything.
Grounded Answers, Not Invented Ones
The bot answers from your actual data — your catalog, your listings, your documents. Retrieval-augmented generation means it quotes what exists rather than confidently making things up, which is the failure mode that embarrasses businesses.
Lead Intent Scoring
Every conversation is scored for buying intent, so your team sees qualified leads rather than raw enquiries. Casual browsers get information; serious buyers get pushed toward a call or viewing.
Persistent Memory
The bot remembers who someone is between conversations — name, contact details, what they were looking for last time. Returning users are greeted by name instead of starting from zero.
Cloud or On-Premise
Hosted models (Groq, Llama 3) when speed and cost matter, or self-hosted models via Ollama when data cannot leave your infrastructure. The choice is driven by your privacy requirements, not our convenience.
Controlled Tone & Scope
System prompts tuned to your brand voice, with hard boundaries on what the bot will discuss. Off-topic questions get politely declined rather than answered badly.
Use cases we've built for or can build for.
Real Estate
Qualify property enquiries around the clock, answer questions about listings and areas, and score which leads are worth an agent's time.
E-Commerce
Product discovery, order status lookups, returns questions, and size or specification guidance — reducing repetitive support load.
Healthcare & Clinics
Appointment booking and rescheduling, pre-visit information, and automated follow-up reminders after a consultation.
Services & Consulting
Initial enquiry handling, service explanation, and qualification before a human ever picks up the phone.
We've deployed a production AI property chatbot for the UK market with WhatsApp integration and intent scoring — read the case study.
What clients ask before committing.
Will the chatbot make things up?
That's the main risk with LLM chatbots, and it's what we design against. The bot answers from your real data rather than from the model's general knowledge, and it's instructed to say it will connect the person to a human when it doesn't have the answer. It's better to say 'let me check' than to invent a price.
Can it run without sending our data to a third party?
Yes. For clients with strict data requirements we deploy open-weight models on your own infrastructure using Ollama, so conversations and data never leave your servers. It costs more to run than a hosted API, but for regulated environments that trade-off is usually worth it.
Does it work on WhatsApp?
Yes, via the WhatsApp Business API through Twilio. We've built and deployed this in production. It means customers interact through an app they already use daily, which materially improves response rates compared to a website widget.
How does lead scoring work?
The bot evaluates each conversation for signals of buying intent and assigns a score. Low scores get informational answers with no pressure. High scores trigger a push toward a concrete next step and get flagged to your team. The thresholds and behaviour at each level are tuned to how your sales process actually works.
Can it connect to our existing systems?
Usually yes. If your CRM, inventory, or booking system has an API, the bot can read from it and write to it — checking stock, creating a lead record, or booking a slot. Systems without an API need a workaround, which we'd assess during scoping.
Thinking about an AI assistant?
Tell us what you'd want it to handle. We'll tell you honestly whether AI is the right tool for it — sometimes it isn't.